Account and Data Deletion

Last updated: 6 September 2026

You can delete your Coovia account and data in two ways.

In the app (immediate)

Open Coovia and sign in to your account.
Open Settings from the menu.
Tap Delete my account and confirm.

Deletion happens as soon as you confirm; no separate request is needed.

By email

If you cannot access the app, send a message titled «Account deletion request» to destek@cooviagame.com from your account's registered email address. Requests are completed within 30 days.

What is deleted

Sign-in account and email address
Username and profile details
Personal and shared diaries — text, photos and voice notes
Home and park scene data, placed furniture
Inventory, balance, quest, achievement and season progress
Friend list and session records

What is retained

Purchase records are kept to meet legal and accounting obligations.
Messages you sent to another user may remain in that user's chat history.

This cannot be undone. After deletion your progress, purchased items and diaries cannot be recovered.

Coovia · Contact: destek@cooviagame.com