Support

If your question isn't answered below, write to destek@cooviagame.com. Writing from your account's registered email address speeds things up.

The verification email didn't arrive

Check your spam and «All Mail» folders first. The Resend button on the verification screen can be used once a minute. If it still doesn't arrive, write to us and we can verify your account manually.

I can't sign in

Check your email address and password. Your account may have been deleted automatically because its email was not verified within 5 days; in that case you can sign up again.

My purchase didn't arrive

Close the app completely and reopen it. If the problem persists, write to us with the order number from Google Play.

I want to delete my account

In the app, go to Settings → Delete my account. Details: Delete Account.

I want to report a bug

Tell us what you did, what you expected and what happened; add a screenshot if you have one. Device model and Android version help too.